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Julie A Byrne


Book Review: Onboarding Matters by Donna Weber
Onboarding Matters emphasizes the critical role of structured customer onboarding in transforming new clients into loyal advocates.

Julie Byrne
Jan 20, 20256 min read


The Secrets of High-Performing Teams
Have you ever experienced being part of a team where everything just clicked?

Julie Byrne
Dec 30, 20245 min read


Measuring Success: Key Software Development Metrics
In today’s fast-paced digital landscape, software development is about delivering high-quality, secure features that offer the most...

Julie Byrne
Nov 4, 20246 min read


Part 2 - Customer-facing roles, processes, and metrics
Subscription Software and the Churn Challenge Blog Series In the previous blog post , I described the churn challenge at...

Julie Byrne
Oct 28, 202410 min read


Subscription Software and the Churn Challenge
Part 1 - Overview If you have ever worked at a B2B software company, there’s one word you have probably heard repeatedly - CHURN. As a...

Julie Byrne
Oct 21, 20244 min read
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